24/7 AI receptionist · Property management · Leasing · Brokerages
Leasing leads, maintenance and owner calls, each sent the right way.
A prospect wants a tour, a resident has a leak, an owner wants an update, and they all call the same number. Pulse FrontDesk identifies who's calling, captures what that call type needs and routes it, so leasing leads don't wait behind maintenance tickets.
What a missed call costs a property business.
- 1
Prospects call once
A renter shopping three listings books a tour with whoever answers first. A missed leasing call is a vacancy that lasts longer.
- 2
Maintenance calls bury the office
Routine requests, true emergencies and "just checking" calls all land on the same line and need very different handling.
- 3
After-hours emergencies are a liability
A water leak at 2am needs the right vendor fast, and a clear record of when the call came in and what was done.
One call, start to finish, handled the way your team would.
Illustrative sample using a fictional business, Harbor Point Property Management. The live demo is the real thing.
Harbor Point Property Management
Sample call- AI receptionist
Harbor Point Property Management, how can I help you today?
- Caller
Hi, I saw a two-bedroom listed on Elm Street. Is it still available?
- AI receptionistProspect identified
Thanks for calling about it. Are you looking to move in by a particular date?
- Caller
Around the first of next month.
- AI receptionistPre-screening
Great. Will anyone else be on the lease, and do you have pets?
- Caller
Just me and a cat.
- AI receptionistPolicy from approved info
Cats are allowed at that building. I'll pass your details to our leasing agent to confirm availability and set up a tour.
Record sent to your team
- Caller type
- Prospective tenant
- Interest
- 2BR · Elm Street
- Move-in
- 1st of next month · 1 cat
- Next step
- Leasing agent confirms tour
What it asks
- 1Prospect, current resident, owner or vendor?
- 2Prospects: property, move-in date, bedrooms, budget, pets
- 3Residents: unit, issue, permission to enter, is it an emergency?
- 4Owners: property and reason for the call
- 5Name, best callback number and email
Starting set. Your real questions are written with you during implementation.
Your team stays in control of what matters.
When it hands off to a person
- Active leaks, fire, no heat in winter, lockouts
- Fair-housing-sensitive questions go to staff
- Owner complaints
Escalation rules, transfer numbers and on-call schedules are set by you and tested before go-live.
Systems we can connect
- AppFolio
- Buildium
- Yardi
- Rent Manager
Common systems in property. Each integration is confirmed technically and scoped in your proposal. Until it's live and verified, requests go to your staff to confirm.
How it runs for property.
- 01
Answer
One number for every caller type, answered around the clock with your portfolio's approved details.
- 02
Qualify
Identifies the caller type in one question, then follows that type's intake path.
- 03
Book / Route
Tour requests to leasing, work orders to maintenance, emergencies to on-call vendors.
- 04
Follow up
Prospects who didn't book a tour get a consent-based follow-up while the unit is still open.
- 05
Measure
Leasing calls → tours → applications → signed leases, by property.
Call Harbor Point Property Management right now.
A live voice conversation with the property demo agent, in your browser.
Property questions
Talk through your property calls.
A 20-minute consultation: we look at your call types, show you the agent working for a business like yours, and tell you plainly whether it fits.
- Google Meet, 20 minutes
- No obligation, no pitch deck
- Straight answer on fit
Booking is handled by Calendly at https://calendly.com/emmanueldessallien/ai-front-desk-business-demo